Before getting in touch with us, please take a look at our comprehensive Help section. You’ll find most of your questions will be answered there. If you still require information regarding your card, then please contact us using one of the methods below:
You can email us at the following addresses:
- General enquiries: customerservice@quidityplus.com
- If you have applied and not received your card yet: delivery@360money.com
- If you require a printed statement of your account: statement@360money.com
- If you require any information on how to upgrade your card: identitycheck@360money.com
- If you are experiencing difficulty with the website: websupport@360money.com
To contact us by post:
Quidity Plus Account, PO BOX 3883, Swindon, SN3 9EA.
Feedback
Your feedback is really important to us. We want to make sure we always deliver the very best service. We also want to constantly improve our service to you.
For us to do this, please let us know what you think about Quidity Plus, e-mail us at: feedback@360money.com.
Many thanks in advance for your feedback.
*We’re legally required to confirm your identity when we receive your application. As long as we can do this, you’ll receive a card that allows you use all the great stuff a Quidity Plus Account has to offer. If we’re not able to fully confirm your identity, you may receive a card that still lets you shop everywhere in the UK, but which has limited functionality.
The Quidity Plus Account Prepaid MasterCard® is issued by PrePay Technologies Limited pursuant to license by MasterCard International Incorporated. This card is an electronic money product. PrePay Technologies Ltd, is authorised and regulated by the Financial Conduct Authority for the issuance of electronic money (FRN 900010). MasterCard is a registered trademark of MasterCard International Incorporated.
